Your Data & The Rules That Govern This Site

This document lays out how we handle your information and the aspects tied to using this site. We’re committed to being clear about our data practices and keeping your information safe.

Data We Collect From You

Whenever you come to our site, we collect different types of data. Some of it you give us, and we collect the rest on our own. Here’s a glimpse into what that entails and why it matters.

Personal identification details: This consists of things like your name, email, phone number, and billing info – you know, that kind of stuff. We collect this information when you register or fill out a form;
Usage data: The pages you visit, how long you stay, and your clicks. This is saved automatically during each session;
Cookies and tracking tools: We use cookies, pixel tags, and other tech to keep an eye on activity across the site. These help us remember your preferences and display content that interests you;
Details about your device: Your IP address, the type of browser you’re using, the operating system, and your screen resolution. We get this information from your device right after you connect;
Transaction data: Details of any purchases or payments you conduct on the site, including amounts in GBP and the payment method used;
Location data: A rough estimate of where you are based on your IP address. We don’t monitor your GPS location;
Message info: If you get in touch with our support team, we store those messages along with your contact details.

How We Use the Data We Collect

We collect information from users for different reasons. Each goal is distinct and tied to the way the site functions.

Here’s a look at how we use that data.

Service Delivery: Your data keeps everything running smoothly on the site – creating accounts, logging in, and accessing features depend on it;
Site Improvement: We check how users move around the site and fix issues to help pages load faster and catch bugs sooner;
Communication: We send you emails about your account, updates, or any problems – we only reach out when it truly matters;
Analytics: We look at usage trends across the site to figure out what’s working and what isn’t, helping us make better decisions;
Legal Compliance: Some data has to be kept due to UK laws – this covers transaction records and logs of account activity;
Fraud Prevention: We monitor for behavior and flag accounts that might show signs of misuse;
Personalisation: We customize what you see based on what you do – making the site more aligned with your interests;
Support: When you contact us, your data helps us resolve issues more quickly and offer better solutions.

There are specific cases where we share your data with outside parties.

Here’s an overview of those situations and the protections we have in place for each.

Service providers: We work with companies that help us manage our services – like processing payments, collecting data, or offering customer support.

These companies collect only the data they genuinely require and must stick to privacy agreements;

Legal obligations: If a court order, government request, or applicable law in 2026 requires us to share user data, we’ll comply with that. We only pass along what’s legally required, nothing more;
Business transfers: If our company merges, is sold, or shifts assets, your information might be part of that transaction. You’ll be informed in advance when that occurs, as long as we can;
Just so you know: There may be times when we share your data with others for reasons that aren’t outlined above. In these cases, we’ll first ask for your permission and explain who will have access to the data and why;
Protection Measures: Regardless of why we share information, we put in place data processing agreements, encryption techniques, and access controls to keep your details safe throughout the process.

Your Rights

You have different rights concerning your data as highlighted by privacy laws.

Here’s a rundown of your rights and how to utilize them.

Access your data: You can request a copy of your data that we hold at any time;
Fix incorrect info: If you spot anything inaccurate or outdated, feel free to ask us to correct it;
Delete your data: You can ask us to erase your information from our records, though some restrictions might apply;
Move your data: You have the right to data portability – meaning you can receive your data in a usable format and transfer it elsewhere;
Opt out of certain processing: You can decline or restrict uses of your data, like for direct marketing.

If you’d like to exercise any of these rights, just send a request to our support team at .

We’ll respond within about 30 days. No fees will apply for requests made in 2026.

Data Protection & Safety

We truly care about protecting your data. Safeguards like SSL encryption and two-factor authentication are in place for all systems. Controls figure out who gets to view your information. Security measures help us protect our servers and infrastructure all day, every day.

We understand that no system can be completely safe, and we won’t act like it is. But we guarantee a response if something’s off, carry out security checks, and make sure to keep our users updated. Your information matters to us, and we’re always working to protect it.

Privacy of Minors

This site isn’t designed for kids. Services available here are strictly for adults – you must be 18 years or older to access anything on this site. We don’t aim to collect info from kids under 13, and in certain places, that age threshold goes up to 16 due to laws.

If we find out that a person under age has shared information with us, we’ll delete that data. Swift. No storage, no processing – we erase it from our systems as soon as we spot it.

If parents or guardians think their child may have given us any information, they can contact us directly. We’ll check out the situation and take action promptly. That means we’ll get rid of any data tied to the child’s submission.

We don’t target ads, content, or any outreach to kids. There aren’t any sections of this site meant for those under 18. If we overlook anything, just reach out – we’ll handle it.

Updates to Our Privacy Policy

We might refresh this document from time to time.

Here’s what you should know about how updates work, when they happen, and where to find the latest version.

When updates happen: We can tweak this policy anytime – things like new laws, changes to our services, or our own choices might lead to an update;
How you’ll be notified: We’ll post a notice on the website or drop you an email when something important changes;
Effective date: Each new version will clearly show a date at the top, so you’ll always know which version is active;
Where to get the latest version: The most current policy is always right here on this page – you might want to save it for access;
What happens once changes go live: If you keep using the site after the effective date, that means you agree to the updated terms.

Get in Touch

If you have questions about how we handle your data?

We’re here to help you out.

Don’t hesitate to reach out whenever you’ve got a question – your privacy matters to us.

You can send a message to our privacy team directly at privacy@nilkuthi.com. We usually reply within two business days.

If you need assistance, just hop on the live chat on our website – it’s available Monday to Friday from 9am to 6pm GMT.